Shipping & Delivery

Prices, shipping costs and delivery information

The prices given on product pages are inclusive of statutory value-added tax (VAT) and other price components.

We only ship to addresses in Germany and Austria.

In addition to the product prices indicated we also charge flat-rate shipping costs for delivery within Germany and Austria [EUR 6.90 per order]. Shipping costs are communicated to you during the basket process and reconfirmed on the order page.

Customers who opt to pay cash on delivery will be charged an additional [EUR 2] fee payable to the local carrier. [No other taxes or fees are incurred.]

No shipping costs are incurred in connection with digital content (e.g. e-books, software, etc.).

[Note to traders: The following passage is essential if you charge flat-rate shipping costs. If you do not the passage can be deleted]

Shipping costs are charged at a flat rate of EUR [VALUE] and are inclusive of statutory value-added tax (VAT). The fact that the amount of VAT included in shipping costs is calculated on the basis of the goods purchased means that it may decrease if the goods purchased are subject to a lower rate of VAT (e.g. books). This, in turn, means that definitive shipping costs can only be calculated during the order process. As it is not permitted for them to increase they will only be adjusted to your benefit (i.e. reduced).